1. Stimulating Creative Thinking and Innovation
2. Business Etiquette: Minding Your Manners
3. Delivering A+ Quality® Customer Service
4. Managing Your Emotional Intelligence
5. Effective Communication Skills: Understanding the Basics
6. Communication Styles and Influencing Others
7. Understanding Type--The Myers-Briggs Type Indicator®
8. The Language and Behavior of Effective Assertiveness
9. Internal Consulting Skills/Being Better Business Partners
10. Working with Difficult People
11. Behavior Based Interviewing: Hiring Tomorrow's Workforce
12. Retaining Your Organizational Talent: The Manager’s Role
13. Managing the Multi-Generational Workforce
14. Surviving and Thriving in the Multi-Generational Workplace
15. Realities of the Workplace for Young New Hires
16. Managing Your Career
17. Effective Decision-Making and Problem Solving
18. POWERful® Written Communication Skills
19. Effective Presentation and Briefing Skills |
20. Facilitating Meetings Effectively
21. Conflict Management for Managers
22. Minimizing Conflict with Co-Workers
23. Managing Stress Effectively
24. Situational Leadership® II-Blanchard
25. Motivating the Workforce
26. Delegation: Moving Towards Empowerment
27. LEAP--Leading Ascending Employee Performance
28. Performance Planning, Coaching, Counseling & Appraisal
29. Coaching with SMART Feedback
30. Building an Effective Team
31. Team Building with DISC® or Myers-Briggs®
32. Team Building Retreats
33. Managing Time Effectively
34. Career Transition Essentials
35. Train the Trainer
36. Effective Facilitation Skills |
